By accessing or using the website or application, you agree to use it lawfully and in accordance with any applicable agreement and the permissions assigned to your account. If you do not agree, do not use the relevant service.
1. Access and authority
You must have authority to access the application and to connect, configure, back up, or otherwise manage any database, server, storage destination, project, or account you work with. You are responsible for ensuring that your use does not violate another person's rights or an applicable agreement.
2. Your responsibilities
Keep login credentials, database passwords, encryption passphrases, and access tokens confidential. Use appropriately scoped accounts, maintain current contact information where required, and notify the responsible administrator if you believe an account or credential has been compromised. Do not share credentials through public contact forms.
You are responsible for the accuracy of settings and information you enter, for checking that configured destinations are appropriate, and for maintaining a recovery process suited to your data and risk.
3. Backup operations and recovery
Scheduling or starting a backup does not guarantee that it will complete, that a destination will remain available, or that every archive can be restored. Results depend on database access, configuration, network and destination availability, permissions, storage capacity, and other environmental factors.
Maintain any independent copies and retention controls you require. Verify backup outcomes and periodically test restoration using a controlled process. Do not treat the application as a substitute for your own continuity and recovery planning.
4. Acceptable use
You must not use the website or application for unlawful access, unauthorized data collection, malware distribution, interference with systems, credential theft, or activity that compromises another user's access or data. Additional rules appear in the Acceptable Use Policy.
5. Changes and access restrictions
Features, interfaces, integrations, and configuration options may change as the application is maintained. Access may be restricted where necessary to protect systems, respond to suspected misuse, address security concerns, or comply with a lawful obligation. Any specific service levels or notice requirements must be established in the applicable agreement.
6. Pricing and commercial terms
This website does not publish official prices, billing intervals, renewal terms, cancellation terms, refund terms, payment methods, tax arrangements, or a service-level commitment. Do not assume any such term applies unless it has been provided and accepted in a separate applicable written agreement or order.
7. Intellectual property
Rights in the website, application, and related materials remain with their respective rights holders. You may use the service only as authorized and may not misrepresent ownership or remove applicable proprietary notices.
8. Limitations
The website and application are provided subject to applicable law and any controlling written agreement. To the extent permitted by law, no statement on this public website should be treated as a guarantee of uninterrupted availability, error-free operation, or successful recovery of every backup. Nothing in these terms excludes a right or obligation that cannot lawfully be excluded.
9. Changes to these terms
These terms may be revised as the website or application changes. Continued use after revised terms are published may be subject to the updated wording to the extent allowed by applicable law.
10. Contact
For a question about these terms, use the General Contact form.