This policy applies to use of the public website and Backup Manager application. It supplements the Terms of Use and any applicable agreement or organizational policy.
1. Use only authorized systems
Connect to, configure, back up, or manage only databases, accounts, destinations, projects, and systems for which you have permission. Ensure that required owner approvals and third-party terms are in place before creating a profile or starting an operation.
2. Protect access and information
Keep passwords, encryption passphrases, private keys, tokens, and other credentials confidential. Use appropriate least-privilege access, do not share accounts, and avoid entering secrets into general-purpose notes or contact forms. Handle backup archives as sensitive data and store them only in destinations approved for that information.
3. Prohibited activities
- Accessing or attempting to access systems, data, accounts, or destinations without authorization.
- Using the application to steal credentials, distribute malicious code, or facilitate unlawful activity.
- Interfering with the operation, availability, or security of the application or its infrastructure.
- Attempting to bypass authentication, permission checks, rate limits, or other protective controls.
- Using another person's account or impersonating a user, organization, or support representative.
- Submitting knowingly malicious content or automated traffic that disrupts normal service.
4. Responsible operational use
Check profile settings, schedule definitions, and destination details before running backups. Monitor run results, maintain sufficient destination capacity, and test restoration separately. Do not rely on a single backup archive as the only protection for critical information unless that choice is appropriate for your documented recovery requirements.
5. Enforcement
Suspected misuse may be reviewed and access may be restricted as reasonably necessary to protect users, systems, data, and legal obligations. Any action should be consistent with applicable law and controlling agreements.
6. Report a concern
Use the General Contact form to report a policy concern. Do not include passwords or other secret credentials in the report.